Is there anything for me to do?
No. RepMark reads your reviews, writes the replies, and posts them. You'll sign in with Google once at signup so we can connect to your Google Business Profile, and you can look at what we've done any time — but there's nothing you need to do there and nothing waiting on you.
What do you monitor?
Your reviews, read every day. New ones get a response in your voice. Removal requests filed where the policy is violated.
Will the responses sound like me?
Yes. During setup we ask you to write two short replies in your own words. We use those samples to match your tone across every response. Your voice, not a generic template.
What if I don't like a response?
Email us and we'll rewrite it. If something feels too formal, too casual, or misses the point, tell us and we fix it.
Can every bad review be removed?
No. We flag reviews that appear to violate Google policy and file removal requests for the ones that qualify. If a review stays live after review and appeal, we focus on responding clearly so the public sees your side.
What if I don't have many reviews yet?
That's exactly when each one matters most. One review can move your rating. We monitor, respond, and report regardless of volume.
How much does it cost?
RepMark is $197 per month. There is no setup fee and no long-term contract. You can cancel any time from your account page; your subscription then runs to the end of the billing period you have already paid for, and you are not charged again.
How is this different from Birdeye or Podium?
Birdeye gives you the tools and leaves the work to you. We do the work.
Work left to you vs. work we do for you.
Can I request a sample report before subscribing?
Yes. Email support@getrepmark.com and ask for a sample. We'll send one within 24 hours.
What kinds of businesses does this work for?
Any local business that depends on reviews before customers decide: restaurants, auto shops, dental offices, salons, contractors, law firms, hotels, and more.
Still have a question? Email us.