Terms of Service

Last updated April 2026

1. Agreement

By creating an account or subscribing to RepMark you agree to these terms. If you do not agree, do not use the service.

2. What we provide

RepMark is a done-for-you reputation monitoring service. Each month we deliver a report covering your Google reviews, rating trends, competitor comparisons, and actionable recommendations. We also audit your reviews for Google policy violations and file removal requests where applicable.

We do not guarantee that any specific review will be removed. Removal decisions are made solely by Google. We file the requests and appeals on your behalf but the outcome is outside our control.

3. Subscription and billing

RepMark is billed monthly at the current listed price. Your subscription renews automatically each month until you cancel. There is no long-term contract. You can cancel at any time from your account page and you will not be charged again after cancelling. We do not offer refunds for partial billing periods.

4. Your responsibilities

You agree to:

  • Provide accurate business information when signing up
  • Keep your account credentials secure
  • Use the service only for lawful purposes
  • Not attempt to manipulate or game review platforms in ways that violate their own terms
5. Limitation of liability

RepMark is provided as-is. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service, including any changes to your review ratings or business outcomes. Our total liability to you for any claim is limited to the amount you paid us in the 30 days prior to the claim.

6. Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or misuse the service. You may cancel your subscription at any time.

7. Changes to these terms

We may update these terms from time to time. We will notify you by email if we make material changes. Continued use of the service after changes take effect constitutes acceptance of the updated terms.

8. Contact

Questions about these terms can be sent to ben@getrepmark.com.